Appointments
Request help with your health
You can request an appointment with a doctor or other healthcare professional online, Monday to Friday, at The Quays Practice or our main site at Salford Medical Centre.
Get help with your healthThis opens our secure Accurx webpage. It displays Salford Medical Centre because this is our main practice form, but you can still be seen at The Quays.
We will respond to requests within 4 working hours during opening times.
Doctor or healthcare professional
Request help for a new or ongoing health problem at The Quays Practice or Salford Medical Centre using our online form, Monday to Friday.
Nurse or healthcare assistant
You can request a routine appointment at The Quays Practice or Salford Medical Centre up to 2 weeks in advance.
We will respond to requests within 4 hours during opening times.
Helping you reach the right person: when you get in touch, we’ll ask what you need help with. We will use your answers to choose the most suitable doctor, nurse or healthcare professional.
More appointment information
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Book a nurse appointment online
You can use your NHS account, through the NHS website or NHS App, or Patient Services to book an appointment, screening test or vaccination.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account through the NHS website or NHS App
- use Patient Services
- phone us on 0161 983 0990 during opening times
- reply CANCEL to your appointment reminder text message
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult by phone, face to face, video call, text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, please phone the surgery as soon after 8am as possible.