Any patient who requires a home visit who is classed as high risk and who has received the government letter to “shield” for the 12 weeks and therefore unable to attend the surgery will be seen for the Salford Home Visit Assessment Service.
This is the case for any acute medical issues that arise as well as any blood tests that need to be performed.
The below information should still be taken into account for all other patients.
Patients who are too ill to attend the surgery can request a home visit from the doctor. Please be aware that you do not have an automatic right to have a home visit, doctors are required to consider all requests for home visits and will attend if there is a medical reason to do so.
When requesting a visit you will be asked to provide your name, DOB, current address and the nature of your illness. You will also be asked to provide a current contact number so that the doctor can call you to discuss your illness before attending.
Please note it is unsuitable to request a visit for the following reasons:
- No transport or no money to get public transport
- Because it is for a child or any other young person who is otherwise mobile
- Social reasons or convenience
- Another service is more appropriate
If you are requesting a visit due to any of the above reasons and your medical condition is not severe enough to keep you at home, you will be requested to attend the surgery at a mutually convenient time.
Visit requests must be made before 12:00. Please call the surgery on 0161 983 0990 to request a home visit.
Visit requests made after 12:00 cannot be guaranteed for the same day and may be put on for the following day. If this is a weekend we can either request the visit for Monday or you will need to contact the out of hours GP by calling 111 after 18:30.
The doctors do their home visits between morning and afternoon surgery which is between 12:00 – 15:00.
If You Think You May Need a Home Visit
We would kindly ask any patient who is mobile (including using a walking aid, wheelchair or scooter) to see us in the practice. If you are poorly and think you need an urgent same day visit, please with ring your request.
Always provide a current landline/mobile number that the doctor can reach you on.
Home visits, whilst convenient for patients, actually offer a poorer standard of care compared to in-practice consultations. This is because of:
- Poor facilities (e.g. lighting, hygiene)
- Lack of records and chaperones (required for safe care and examination)
- The majority of home visit consultations could easily and safely be carried out in the practice.
You can also be visited at home by a community nurse if you are referred by your GP and, if you have recently had a baby or if you are newly registered with a GP and have a child under 5 years of age, you are likely to be visited at home by a health visitor.